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CN Apologizes, Promises Immediate Action to Clear Backlog of Grain Shipments

(Andrew Vaughan – Canadian Press)

Canadian National is apologizing for failing to keep grain shipments moving reliably by rail, and says it’s taking immediate steps to clear the backlog – including mobilizing more train cars and workers.

The move comes just two days after CN dumped its president and CEO amid growing complaints that the backlog of shipments is compromising Canada’s reputation as a reliable exporter, costing sales and putting farmers in a cash-flow crunch.

“We apologize for not meeting the expectations of our grain customers, nor our own high standards,” Jean-Jacques Ruest, who took over the helm of CN from Luc Jobin on an interim basis, said in a statement early Wednesday. Click here to read more.

Related: Western Ports Clogged as Slowdown in Crop Shipments by Rail Weighs (Globe & Mail)