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UPS, Overwhelmed by Online Orders, Warns of Some Delivery Delays

Posted December 06, 2017

Under Logistics & Supply Chain Issues


(Paul Zioboro – Wall Street Journal)

United Parcel Service Inc. is struggling to handle the surge in shipments from online shoppers, resulting in delivery delays early in the critical holiday season and prompting the carrier to a push drivers to work extra hours.

UPS, which handles deliveries for many of the biggest retailers including Amazon.com Inc., Wal-Mart Stores Inc. and Macy’s Inc., is adding one or two days in transit time on an unspecified number of deliveries following record sales around Cyber Monday, spokesman Steve Gaut said Tuesday.

“We have shifted more employees and other resources to these markets to address this cyber week surge and expect to have the issue resolved by midweek, this week,” Mr. Gaut said. Click here to read more.

Related: What’s Happening in the World of Shipping: Holiday Season Edition (Pitney Bowes)